Breast Cancer
Breast Cancer Helpline
The Komen Foundation has a National Toll-Free Breast Care Helpline that is answered by trained and caring volunteers and staff. The Helpline is committed to providing timely and accurate information to anyone with breast health and breast cancer concerns, including breast cancer patients and their family and friends.
From 1982 until October 1989, Foundation staff handled incoming calls from those who needed information or assistance. As the Foundation grew, the number of calls increased, demonstrating the need for a national Helpline. In October 1989, 1.800 I'M AWARE® was launched from a major medical center's telemarketing department and their representatives responded to calls. It had always been the goal of the Foundation to have calls answered by trained volunteers, women who had faced this disease themselves. In April 1992, the Helpline was relocated to Foundation headquarters, where it is now answered by volunteers who have been personally touched by breast cancer and trained staff. Each year, the Helpline receives over 50,000 calls and 3,500 emails from women and men across the country.
Objectives of 1.800 I'M AWARE®
- To provide timely and accurate information to callers about breast health and breast cancer.
- To provide that information in a way that conveys compassion and concern.
- To use facts about disease and treatment options to assist callers in a way that motivates thoughtful, confident action.
- To provide callers with information about community resources and support groups.
The Helpline does not provide medical advice, make referrals to physicians, or evaluate physicians, medical facilities or services.
1.800 I'M AWARE®
1.800.462.9273
9 am – 5:00 pm Central Standard Time
Monday - Friday
TDD available.
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